Frequently asked questions
Below you will find answers to the questions we get asked the most about our products.
Do you provide support via email?
The email support was in the past. From now on we only provide support on this site as it is our dedicated software.
How long do i get response for my ticket?
We usually respond to all tickets within 24 hours except weekends and holidays.
Where do I pay for the software?
We are Envato's Exclusive Author, so you can only purchase our software from the Envato website. Check out our Portfolio.
Can I pay via wire transfer or ACH payment?
Nope, the Envato marketplace only accept payments via Credit Card or PayPal.
Can I use a nulled version of your software?
Of course, but keep in mind that we do not provide any support and you can even deal with viruses or data leakage while using a nulled software.
I bought a software, now what?
All of our software comes with a detailed documentation. You can find it in the download package or on our website. If you have any questions, please open a ticket.